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Privacy Policy

Privacy/Security Policy

In simple terms:

We do not and will not rent, trade, or sell your personal information to any third party. We do not and will not share any customer information with outside parties who may wish to market their products to you.

As part of normal business operations, we use third-party services for things such as credit card verification, search, and mailing list management. We only exchange information with these companies on an as-needed basis. We also use third-party services for anonymous data collection and remarketing purposes.

We will only send you e-mail to confirm an order, if we have a question about your order, or if you have signed up for our mailing list or opted in through a purchase on our online store and on our authorized 3rd party sales and distribution services used by ourselves and our roster of artists.

The melt-records.com server uses SSL encryption for the checkout process. All personal information including your credit card number and email address are securely transmitted between your computer and the melt-records.com server.

Your transaction is processed immediately, so your credit card number is not stored on our servers. If you have any questions regarding privacy or security please email hi@melt-records.com.

Privacy/Security Policy

In very legal detail:

Information about our Organisation and Web site

Modern information and communication technologies play a fundamental role in the activities of an organisation like Melt Records. We are based in the Philippines. Our principal activity is Music Production. Our privacy policy covers Melt Records and its Web site:

Organisation Name: Melt Records Music Production
Address: 25 Villa Salud II, Don Gervacio Quijada Street, Guadalupe, Cebu City
Controller: Derwin Dexter Sy
Web Site: www.melt-records.com

Providing Visitors with Anonymous Access

You can access our Web site home page and browse our site without disclosing your personal data.

The services and links of our Web site

Our Web site enables you to communicate with other visitors or to post information to be accessed by others. When you do so, other visitors may collect your data. Our Web site include links and embeds to third party Web service providers such as Spotify and YouTube.

Learn more about Spotify’s privacy policy by visiting this page: https://www.spotify.com/us/legal/privacy-policy/

Learn more about YouTube’s privacy policy by visiting this page: https://policies.google.com/privacy?hl=en-US

Automatic Collection of Information

We use Google Analytics to collect anonymous, non-personal data on website usage in order for us to improve how we provide our services to you. We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

We use third-party cookies provided by Facebook, Inc. for remarketing purposes. Details about the Facebook services that we use are provided below.

Facebook

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Data Collection and Purpose Specification

We collect the personal data that you may volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations. To access the table of personal data collected and purposes for which they are used, please email us at hi@melt-records.com. We do not collect or use personal data for any purpose other than that indicated in the table below.

Mailing List Subscribe: When you subscribe to our mailing list, we receive your e-mail address and other information that might be included in your input. We use this only to send you news, updates, and promotions.

Online Store Sign Up: When you make a purchase on our online store, an account is created including your e-mail address. We use this only to provide you updates on your order.

Other contact forms: All other contact forms on the website are sent to us via e-mail. The details you input in these forms are also stored in our servers. We use this data only to contact you in case of follow ups to your concern.

Disclosure and Visitor Choice

We do not disclose your personal data to our subsidiaries or other organisations, except in the following instances: (Links are to the respective privacy policies)

  • The Melt Records mailing list, which uses MailChimp.
  • Our cart, which verifies credit cards using PayMongo.

Confidentiality / Security

We give you the option of using a secure transmission method to send us primary personal data (such as name and contact details). We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from: unauthorised access improper use or disclosure unauthorised modification unlawful destruction or accidental loss All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Access to the personal data we may hold about you

You can ask us, by sending an email to hi@melt-records.com, whether we are keeping personal data about you.

Upon request, we will provide you with a readable copy of the personal data which we keep about you, within a week – although we may before require proof of your identity – we will provide the information without any charge.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased, rectified or amended, or completed. We do not reserve the right to refuse to provide you with a copy of your personal data.

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact hi@melt-records.com. Physical inquiries can be sent to the following address:

25 Villa Salud II
Don Gervacio Quijada Street
Guadalupe
Cebu City 6000
Philippines